Refund policy
Return & Refund Policy – Volstrixa
Customer satisfaction is important to us.
Return Eligibility
Customers may request a return within 14 days of receiving their order.
Return Requirements
To qualify for a return, items must:
- Be unused and unworn
- Be in original packaging
- Be in resalable condition
Return Process
Please contact our support team before returning any item. Return instructions will be provided upon request.
Refund Processing
After the returned item is received and inspected, approved refunds will be issued within 7 business days to the original payment method.
Non-Returnable Items
Certain products may not be eligible for return, including:
- Personalized items
- Clearance items
- Hygiene-related products
Contact Information
Store Name: Volstrixa
Address: 38 New Cavendish St, London NW1 5LT, UK
Phone: +44 2074873039